Control Panel Guides:
for Plesk Domain Control Panel
Control Panel Guides:
Plesk Reseller's Guide
(Domain Name Servers):
to the DNS settings we listed in our welcome message
and update DNS settings accordingly with your domain
registrar. These days all registrars have control panels
that customers can access to do so by themselveslook
for "Manage Your Domain" or "My Account"
or similarily named links on your registrar's home page.
do I go to log into my Web based DOMAIN control panel?
the "s" in "https")
use below login form:
do I go to log into my Web based RESELLER control
Same as above, only that you enter
the FTP LOGIN for your main domain into the "Login"
field (not the domain name).
can also login at your own domain's 8443 port: https://<YourDomain>:8443/
However, we suggest that both you and your customers
use our neutral address as control panel login page,
because this page has a GeoTrust SSL certificate (no
security warning message).
You can also create a logon script/form directly on
your own Website probably the most elegant
solution. Simply use the code for our login form above.
Your customers can log on to their control panel immediately
after you created an account for them (before their
new domain or their DNS change has propagated Internet-wide).
Make sure to allow them access by clicking the DOMAIN
USER tab and assigning a password. They will be able
to ftp their site immediately, using the shared IP
and their FTP username and password. FrontPage can
only be used after the domain name has propagated,
not with the IP.
to Create a New Domain Account:
To learn how to create a new domain
account, please refer to the short Flash Tutorials.
It's easy! (here)
In addition to what you see in these Flash tutorials
you may want to click on the "Domain User"
tab and enter a password and email address if you wish
to allow your customers or coworkers limited access
to the domain level control panel. The domain level
control panel is accessed using the domain name as LOGIN
and the PASSWORD you set up in "Domain User"
section (which may or may not be the same as the FTP
password, it's your choice).
to Upload My Files?
To upload your site before your domain
name has propagated, you can use the shared IP
instead of your domain name: 188.8.131.52, using
your assigned username and password.
Which Directories Do I Upload My Files?
Your Website's HTML and image files
go into the httpdocs folder.
(with exception of secure files which go into the secure
absolute path (if ever needed) is:
(This is equivalent to the "public_html" folder
on many other servers.)
Your Website's CGI scripts (if any) go into the cgi-bin
PLEASE READ THE "CGI-BIN" ENTRY IN OUR "TIPS
AND SUGGESTIONS" SECTION BELOW.
The absolute path is:
In other words, the CGI-BIN folder is outsite the main
PLEASE NOTE: You
can execute CGI scripts in any directory, not just the
cgi-bin directory !
Important Path Info (you need this if installing
CGI and other scripts):
What is the path to Perl?
In most CGI scripts the standard path line is therefore:
And the path(s) to sendmail?
Preview New Websites (whose Domain Registrations
or DNS Updates Have not Resolved):
To preview your uploaded but not
yet resolved domain, exchange IP
with the server IP (see your welcome letter) and exchange
ftp_username with the actual
FTP username for that domain account:
example, if your domain's FTP username is "carl"
and you are on server-1, you would preview your domain
1. Log in to your account's control
2. Click the 'MAIL' tab.
3. Type the username for this e-mail account in the
'Mailname:' field; click 'ADD' tab.
4. Check 'Mailbox' and enter the password for this e-mail
account in both fields.
Decide if you want to limit
the space for this e-mail account (taken from
the space of your main account).
For other options, autoresponders
etc., please read the Guide
to the Plesk
Click 'UPDATE' (near bottom)
You can add forwarder etc. later just click on
your e-mail username after havingclicked on the 'MAIL'
NOTE that you can also enable SpamAssassin in
the "Mail" tab. (Check the user guide for
to Check Mail via 'Webmail' Interface?
Log on to: http://webmail.<YourDomain.com>
Log on to: http://webmail.<YourDomain.com>/sq/ ->
Simply insert 'webmail.' before your domain name when
typing the URL. Log on using the particular username
and password for the email account you want to check.
You can choose the language of your interface.
Eudora, and Other POP E-Mail Programs:
The basic settings for these should
'YourDomain.com' stands as a placeholder for your
e-mail username for this e-mail account>
<Your e-mail password
for this e-mail account>
If these settings do not work for you, then the ISP
you use to connect to the Internet has most likely blocked
Port 25, so you cannot use your own mail server for
OUTGOING mail (SMTP) while connected via their network.
Some of the ISPs who do this are Earthlink/Mindspring,
AOL, USA-Starnet, and MSN. Microsoft, for example, gives
an explanation (as regards to their own blocking) and
The solution is to use your ISP's SMTP settings for
outgoing mail (in the case of MSN this is 'smtp.email.msn.com').
BUT MAKE SURE TO KEEP YOUR DOMAIN AS THE MAIL SERVER
FOR INCOMING MAIL!
You may change e-mail passwords from
your domain control panel, using the MAIL tab. But you
may also change email passwords following below links
... a solution that comes in handy if you'd like to
give someone control over his/her e-mail account but
no access to the domain's control panel:
From your control panel, click on the MAIL tab, then
on the e-mail username, then check "Control panel
access." The owner of this e-mail account will
then be able to logon at the general logon page (https://server-1.com:8443
etc.), using his full email address as LOGIN and his
email password as PASSWORD.
Up Your Domain:
To BACK UP your domain data
to your PC's hard drive:
(1) click on "Backup" tab (in your control
(2) click on "Make Dump"
(3) check the second option: "do not create domain
dump file, only download";
enter a file name in "Dump
file name:" field and your comments in
(4) click on "Back up" tab
To RESTORE your domain data from a backup file
on your hard drive:
(1) click on "Backup" tab
(2) click on "Browse.." button to find the
backup file on your HD, select it
(3) click "Upload" tab
(4) the uploaded backup file is listed under 'Dump files;'
click on the file name,
then click on "Restore"
On our server CGI scripts can be executed
in all directories! The main complaint that users of
the PLESK system have always had is that the cgi-bin
directory is outside of the main Web directory (httpdocs).
Most other system have the cgi-bin folder inside the
main folder, and many standard CGI scripts do therefore
not work without changing paths in/to these scripts.
This can be tiresome. We therefore enabled the server
to execute CGI scripts anywhere, in any directory (you
still have to set the permissions right, of course ...
chmod 755, and so forth). In other words, you can, if
you like, create a CGI-BIN folder within the httpdocs
folder to store your cgi scripts there. Perl scripts
(.pl), on the other hand, can only be executed in the
original CGI-BIN folder.
One more point: PSA utilizes Suexec as a CGI wrapper
for security. The Suexec wrapper prevents the CGI script
from having permissions set over 755. Scripts should
run fine with 755 permissions.
There is just one pre-installed script.
You will find it in the cgi-bin folder: this is "cgiemail"
a script written in C. The cgiemail script is
an alternative solution to "FormMail.pl."
It is pretty simple to use ... you should be able to
use it by just looking at our example: please look at
the source code of our own "Contact
Us" form. The content of the form is send to
a TEXT file, here called "request.txt," by
the following line:
file, however, resides in the "httpdocs" folder!
In the first line of this TEXT file you determine to
which e-mail address it is send then. Further info
and readme text can be found at MIT's site.
Of course, you can also use Matt Wright's popular FormMail
script ... more
All servers have two anti-virus programs
(BitDefender and ClamAV) installed. The programs detects
any known computer virus that is attached to an incoming
message and deletes the infected message immediately.
The program allows to have the receiver of an infected
message notified by an automated mail. However, this
has proven to be yet another useless distraction, adding
to the other uninvited mails we all get daily -- so
we have disabled the notification system. The program
updates itself every 24 hours with the latest virus
Please note that we have MAPS Spam protection
software (rblsmtpd-0.70) installed on all servers, accessing
ORDB.org's anti-spam database. There is no way to completely
eliminate spam ... as with virus scanning, anti-spam
protection is by no means perfect, but it still should
dramatically reduce the amount of spam you and your
customers would otherwise receive. In addition we have
is the most efficient anti-Spam tool available.
You need to enable SpamAssassin in the MAIL tab for
each domain, per each email account.
You'll find tons of info about this issue
on the Web, and you may know more about this than we
do. Here just the very basics:
Yes, it makes a difference if you submit your site to
search engines and directories like Yahoo! or if you
don't. We strongly suggest to either buy a license for
Gold - or to use a service that uses one of these
- they are simply the best. But by now more and more
search engines and directories, certainly all the big
ones, are charging to list your site. According to our
experiences it does pay out very well to invest a decent
amount. The place to go is LookSmart
(and its British version LookSmart.co.uk)
as well as Overture
covering several search engines that together make up
for 80% of all searches. Before you submit your site
you want to make sure that all the HTML tags in the
header are just right. Use mentioned WebPosition Gold
or a free service offered by Scrubtheweb
(go to the VERY bottom of these pages and enter your
URL) - the latter one also offers a helpful Search
Also try SelfPromotion.com
or Ray's OptiMet.net
(hosted on one of our servers) -- all offer plenty of
webmaster tools to promote your site, the last two for
In addition to search engine and directory listings
you should get listed in a couple of Web hosting directories
... ad banners, however, generate little income, although
they are useful to create brand name recognition.
You may already have your own system
set up ... if not, by far the best, easiest and fastest
(immediate) solution is 2CheckOut.com
which integrates a shopping cart with a credit card
processing system in one package. Except for a one time
$49 setup fee there are no further monthly fees (quite
different from almost all other billing services).
A similar solution is
available from PaySystems.com.
Those with much of their customer base in Europe may
want to check out WorldPay.com
Also consider to add PayPal
with low fees,
but do not rely on PayPal alone - you might then loose
prospective customers. QuickCommerce
offers e-commerce solutions that make use of the popular
Authorize.Net software to bill your customers and arranges
a merchant account for you. You can use their shopping
cart systems and easily integrate it into your Web site.